Phone Orders: 1-920-395-4911
After Hours: 1-920-600-0042

Shipping & Returns

Returns Policy

All items manufactured by Camlockbox can be returned within 30 days if they are unused and not damaged. Trail cameras may or may not be returned to us. This depends on the manufacturers return policy. We’ll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item give us a call at 920-798-2040 during the hours of 9.00 AM – 4.30 PM CST. Mon-Fri.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Customer is responsible for any duties or fees incured to Cananda or over sea’s shipments. For international shipments please email the full shipping address, item and quantity of item needed to purchase, and any other pertinent information to camlockbox@live.com.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.